Union Alarm – Privacy

Accuracy of the Information on this Web site
The Information is believed to be accurate, complete and current when posted, but Union Alarm cannot guarantee that it will remain accurate or complete or that it will be current at all times. Union Alarm is not responsible for direct, indirect, special or consequential damages, regardless of the cause, arising out the use of this Web site.

Accuracy of Information on Linked Web sites
The Union Alarm Web site contains links to other sites that may be of interest to our visitors whereby Union Alarm has no control over the accuracy, completeness or relevance of the information on these sites and does not endorse the sites or their products or services.

Copying Information from this Web site
Information on the Union Alarm Web site may be used or copied provided that it is used or copied accurately, not taken out of context, and that the source of the information is clearly identified. The information may be used for commercial purposes provided that it does not contravene copyright laws of Union Alarm or the rights of manufactures listed within. Union Alarm is not responsible for the way in which the information may be used or copied.

Where applicable, information on this Web site is protected by Union Alarm’s copyright interests. Union Alarm reserves the right to change, delete or add information at any time.

UNION ALARM PRIVACY POLICY
The following provisions explain how Union Alarm handles personal information. Please note that there are separate provisions for how personal information is handled by Union Alarm.

Accountability
Union Alarm is accountable for all personal information in its control. Union Alarm’s Privacy Officer is G. Browne, President, Corporate Affairs, Treasurer, General Counsel and Corporate Secretary, who is designated to be responsible for the handling of personal information within Union Alarm. The Privacy Officer can be reached via any means listed on our Contact Page

Any questions about Union Alarm’s handling of personal information should be directed to the Privacy Officer. Please see below for more information about how questions about Union Alarm’s handling of personal information should be dealt with.

How Union Alarm Uses Personal Information

Identifying the Purpose of Personal Information.
Before personal information is collected, the purpose for which it is to be used must be identified to the individual. Union Alarm will not use personal information for any other purpose.

Consent.
Union Alarm does not collect personal information without an individual’s consent, as provided by the federal Personal Information Protection and Electronics Documents Act (the “Act”). Union Alarm makes every reasonable effort to make sure that an individual understands how her or his personal information will be used. An individual can withdraw a consent that has been given for the use of personal information. Union Alarm will explain what the consequences are of withdrawing consent. For example, withdrawing consent to use an individual’s name and address may mean that Union Alarm cannot continue to service that customer or it’s products in the future.

Limits for Collecting, Using, Disclosing and Keeping Personal Information.
Union Alarm limits the amount and type of information collected to only the personal information that is required to accomplish the identified purpose. For example, if personal information is given to enable Union Alarm to attend a service call or provide service, and if the individual does not want Union Alarm to keep personal information for the purpose of providing warranty or additional service, the personal information will only be used for the initial call out and will then be deleted or destroyed. Union Alarm does not use personal information for any other purpose without explaining to the individual the new use and obtaining a consent as provided under the Act.

Union Alarm does not sell, share or trade any personal information with others.

Union Alarm does not disclose individual personal information to others, except if required in the course of fulfilling the purpose for which it was collected. For example, if an individual has ordered service, it may be necessary to provide a fulfillment supplier or technician with service information relating to the individual requesting service in order to process the request. Or, if an individual has given Union Alarm personal information in respect of a request for proposal, then it may be necessary, with the consent of the individual, to provide such information to Union Alarm and its associates in order to consider the RFP.

Keeping Personal Information Accurate.
Union Alarm keeps personal information as accurate, complete, current and relevant as necessary for the identified purposes. An individual may challenge the accuracy and completeness of the personal information handled by Union Alarm and have such information amended. For this purpose, please contact the Union Alarm Privacy Officer.

Safeguarding Personal Information.
Union Alarm ensures that personal information is stored in electronic and physical files that are secure. Security measures include secure locks on filing cabinets and restricted access to computers. “Cookies” are not be attached to the Union Alarm Web site. A “cookie” is a piece of data that is stored on the hard drive of a computer that contains information about individuals. Other Web sites may contain “cookies” that accumulate information about individuals, such as the Web sites that an individual has visited.

Making Information Available about Privacy Policy and Procedures.
Union Alarm is open about its Privacy Policy and related procedures for handling personal information. Union Alarm provides access to easy-to-understand information about the Privacy Policy and related procedures to individuals on the Union Alarm Web site. Any questions about the handling of personal information by Union Alarm can be raised with Union Alarm’s Privacy Officer (noted above).

Access to Personal Information.
At the written request of an individual, Union Alarm will tell him or her what personal information Union Alarm has about the individual, what it is being used for and to whom it has been disclosed. In circumstances provided by the Act, Union Alarm may not be able to give an individual access to the personal information about her or him held by Union Alarm, in which case Union Alarm will explain the reason for this lack of access and, as provided by the Act, Union Alarm will report its inability to provide access to the Privacy Commissioner of Canada.

Questions
Any questions about Union Alarm’s handling of personal information should be directed to Union Alarm’s Privacy Officer. Please see above for the ways to contact Union Alarm’s Privacy Officer. If not satisfied with the way Union Alarm has responded to a question, the Privacy Commissioner of Canada may be contacted by:

Office of the Privacy Commissioner of Canada
30, Victoria Street
Gatineau, Quebec
K1A 1H3

Toll-free: 1-800-282-1376
Phone: (819) 994-5444
TTY: (819) 994-6591

Scope of the Union Alarm Privacy Policy
This Policy deals only with personal information handled by Union Alarm whereby Union Alarm is not responsible for the privacy policies or practices of other Web sites.

Notice of Change to Union Alarm Privacy Policy
Union Alarm reserves the right to change this Policy and will give notice of these changes on the Union Alarm Web site.